Privacy policy

Privacy Notice


This Privacy Notice applies to our website (https://www.cosmetips.com/) (Website) and explains how we collect and use the personal data with which you provide us when you either (i) buy products from our Website; (ii) sign up to our newsletter; or (iii) simply contact us to ask for more information.
[27th July 2022]


1. Who are we? We are Cosmetips Ltd. We are a private company limited by guarantee, registered in England and Wales under company number 09940444. Our registered office address is Unit 2 Atlas Business Centre, Coles Green Road, London, England, NW2 7JH.


2. How to contact us? If you have any questions about our Privacy Notice or the data we hold on you, or you would like to exercise your data protection rights, you can contact us at [contact@cosmetips.com].


3. What data do we collect? We may collect the following categories of personal data from you:
a) your full name;
b) your telephone number;
c) your email address;
d) any communications which you may have with us;
e) details of the transactions you carry out through the Website and of the fulfilment of your orders. This will be collected by our third party provider Google Analytics; and
f) your payment details and billing postcode This will be collected by our third party providers Shopify and PayPal.

4. How we will use your data
We collect your personal data in order to:
a) process any orders you place through the Website (including delivering to you any products which you've ordered through the Website and providing you with an order confirmation email and an order dispatch email);
b) take payment and to provide you with any refunds;
c) provide you with any customer support and handle any cancellation or refund requests;
d) notify you about recommended products and our new products or offers (we'll only send you direct marketing by email if you've given us prior consent to receive it). If you'd like to stop receiving these messages from us at any time, you can opt out by clicking the "unsubscribe" link in the email or emailing us at contact@cosmetips.com;
e) meet any legal or regulatory obligations which we have, to enforce or apply the Website terms and conditions or this Privacy Notice or to protect our rights or the rights of any third party e.g. we may provide your personal information to law enforcement agencies for fraud prevention purposes; or
f) answer any queries you send to us.

5. What legal basis do we rely on?
We rely on the following legal bases for processing your personal data:
a) unambiguous consent (for example, to send you newsletters);
b) processing is necessary for our arrangement with you (for example, to take payment for the purchase of a product from our Website); and
c) it is in our legitimate interests (for example, operating and making the website available in order to enable you to purchase products from our Website).

6. Consequences of not providing your personal data.
Your personal data is necessary for us to take payment to enable you to buy Products or to allow us to respond to your queries. If you do not supply your personal data to us, then we will be unable to do these things for you.
7. Who will we share your personal data with?
We share your personal data with:
a) our third party service providers who help us to fulfil any order that you place on the Website e.g. our delivery companies and third party payment processor, Shopify;
b) our third party suppliers who help us maintain the Website and run our business e.g. our hosting provider, e-mail marketing provider, Website developers; and
c) credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud or investigate any breach of the Website terms and conditions and Privacy Notice.
[Note: please confirm that the above are correct and whether will you be sharing personal data with anyone else? Further, do you intend to use Klarna or other Buy Now Pay Later providers?]

8. Data transfers: The information we hold about you is transferred to our payment provider, Shopify and our e-mail marketing provider, Mailchimp, a company located in the United States of America. Mailchimp's terms of use and data processing addendum are accessible here.


9. Data retention and storage. We shall keep your personal data for as long as is needed to fulfil any order which you make through the Website. We keep some of your personal data for longer if we are required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce the Website terms and conditions, even if it is no longer needed to provide the services to you. When we no longer need personal data, we securely delete and destroy it.
10. What are your data protection rights?
You have the general right to request from us:
a) access to your personal data;
b) rectification or erasure of your personal data;
c) restriction of processing concerning you or to object to our processing of your personal data; and
d) the right to data portability.

If you wish to exercise any of these rights, please contact us by emailing contact@cosmetips.com.


11. Changes to this Privacy Notice
From time to time, we may need to update this Privacy Notice to ensure that it remains up-to-date. If we make significant changes, we will make that clear on our website or by some other means of contact such as email, so that you are able to review the changes before you continue to use our website.
Please refer to the date at the top of the Privacy Notice to make sure that you are looking at the latest version.

 

Cookies Policy

This Cookies Policy explains: (i) what cookies are; (ii) what cookies we use and why; and (iii) how you can manage your cookies on our website (www.cosmetips.com). Where any information we collect through cookies through our Service constitutes personal data, our Privacy Policy applies to the collection and use of that data.

Updated: 27th July 2022                                                                                             

  1. What are cookies? Cookies are small files of letters and numbers that are stored on your computer or mobile device. They help us distinguish you from other users of our Service and to improve your user experience and our service.
  2. What cookies do we use and why? We use the following cookies:
  • Strictly necessary cookies. These cookies are strictly necessary to enable you to move about the Service or to provide certain features you have requested.
  • Functionality cookies. These are used to improve the functionality of our Service, for example to remember your cookies choices.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Service when they are using it. This helps us to improve the way our Service works, for example, by ensuring that users are finding what they are looking for easily.

 

Third party cookies. In common with most websites, we use a number of third parties to provide services which help us to keep our Service tailored to our users' needs. Some of these partners use cookies to help them deliver these services. We do not control the application of cookies on third party integrations such as Google Analytics or Shopify, which we use to analyse usage of our website. A copy of Google's privacy policy can be found at https://www.google.com/policies/privacy/. To see a list of cookies that are used by merchants that use Shopify, visit the Shopify website.

  1. A list of third party cookies used with Google Analytics can be found below:

Cookie

Purpose

_ga

Used to distinguish users.

_ga_,container-id>

Used to persist session state.

_gac_gb_<container-id>

Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.

_gat

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property- id>.

_gac_<property-id>

Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.

__utma

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

__utmb

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

__utmz

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

__utmv

Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

 

  1. How you can manage your cookies. When you first access the Service, you will be given the option to accept or reject functionality, performance and third party cookies.

You can also refuse our use of all cookies, including cookies that are necessary to be remembered by specific services of our Service, simply by adjusting your browser settings. Blocking cookies in specific browsers:

Information regarding cookie settings on other browsers is easily accessible via a simple web search. If you are having problems however, please contact us.

 

For general information about cookies and how to disable them, please visit www.allaboutcookies.org.

 

  1. Contact us about cookies. If you have any questions about our use of cookies on our Service, please contact us by emailing [contact@cosmetips.com]